One system. Three roles.
A delivery touches three people: the business that sends it, the courier who carries it, and the operator who runs the region. Each gets their own interface. All three work from the same record.
The business that owns the order
Restaurants and retailers dispatch every order from one screen, choosing their own couriers or the freelance network per delivery, and settle both against the same record.
- Dispatch and assign in one action
- Own couriers cost nothing per delivery
- Your drivers stay yours, never offered network work on your shift
- Wallet, subscription, and transaction history
- Live tracking and ETA on every consignment
- Photographic proof of delivery, retained
- Disputes and refund claims with evidence attached
- Financial and performance reports, exportable
- SC-4417-GBIN TRANSIT
- DestinationCheetham HillCarrierFREELANCE
- SC-4418-GBACCEPTED
- DestinationAncoatsCarrierOWN COURIER
- SC-4419-GBUNASSIGNED
- DestinationSalford QuaysCarrierUNASSIGNED
| Reference | Destination | Carrier | Status |
|---|---|---|---|
| SC-4417-GB | Cheetham Hill | FREELANCE | IN TRANSIT |
| SC-4418-GB | Ancoats | OWN COURIER | ACCEPTED |
| SC-4419-GB | Salford Quays | UNASSIGNED | UNASSIGNED |
Illustrative interface. Depicts the retailer portal, not a screenshot.
- Courier
- A. Nowak
- Destination
- Flat 2, Cheetham Hill
- Remaining
- 1.2 km
- Arriving
- 19:38
Why4 min later than planned: traffic on Bury New Road
Illustrative interface. Depicts the retailer portal, not a screenshot.
- D. OkaforON SHIFT
- Carrying SC-4418-GB
- M. FerreiraON SHIFT
- Free, next drop available
- S. BianchiOFF SHIFT
- On the network until 18:00
Illustrative interface. Depicts the retailer portal, not a screenshot.
- On-time rate
- 96.4%
- Cost per delivery
- £1.12
- Own courier
- 412
- Freelance network
- 202
Illustrative interface. Depicts the retailer portal, not a screenshot.
The person who moves it
Two ways to work, and the same person can do both. Attached to a restaurant, they are assigned that restaurant's deliveries while on shift. Off shift, they can take freelance jobs from across their zone. Shift work always comes first.
- One app for both modes: on shift, or open to the network
- On shift, network jobs are not offered at all
- Accept or decline offered jobs
- Turn-by-turn routing with live traffic
- Photographic proof of delivery at the door
- Weekly payouts and earnings breakdown
- Cancellation after pickup carries the order value
Illustrative interface. Depicts the courier app, not a screenshot.
Turn right onto Oldham Road
- Consignment
- SC-4421-GB
- Remaining
- 2.4 km
- Arriving
- 19:26
Illustrative interface. Depicts the courier app, not a screenshot.
The operator who runs the region
Each franchise owns a defined territory: onboarding the retailers and couriers in it, resolving local disputes, and earning from the deliveries that happen there.
- Territory defined and drawn on a map
- Retailer and courier onboarding with verification
- Local dispute resolution
- Regional earnings and performance
Illustrative interface. Depicts the franchise console, not a screenshot.
- Active retailers
- 18
- Active couriers
- 41
Illustrative interface. Depicts the franchise console, not a screenshot.