Support
Find your role, then your answer.
A walkthrough for each of the three people who use Scorto, the questions that come up across all of them, and how to reach a person when the guide isn't enough.
Guides by role.
Guide - Retailer
Dispatching an order
From an order landing in your channel to money settled, in the sequence you will actually meet it.
Read the retailer guideGuide - Courier
Taking and completing a job
What the app asks of you, and what it owes you, on every delivery.
Read the courier guideGuide - Franchise
Questions
Frequently asked questions.
Eleven questions retailers, couriers, and franchise operators ask most, answered directly.
Read the FAQTalk to a person.
Contact
Contact us directly. Once territories are granted, support will route through the franchise operator for your region. They handle onboarding and disputes locally, and a dispute they decide is the end of it. None have been granted yet, so it comes to us.
Book a call